Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Parimatch, we believe that online gaming should be enjoyed as a form of entertainment only. It should never be considered as a way to earn money or solve financial problems. Please gamble responsibly and within your means.
Always remember: the house has an edge, and you should only wager money you can afford to lose.
Age Verification & Legal Requirements
Online gaming in India is regulated by individual state laws. Parimatch is available only to individuals who are:
- 18 years of age or older, or
- Of the legal age of majority as defined by the laws of your state of residence in India
We strictly verify the age of all players. If you are underage, you are not permitted to use Parimatch services. Parents and guardians are encouraged to monitor online activities.
Warning Signs of Problem Gambling
Please be honest with yourself. If you experience any of the following, you may have a gambling problem:
- Spending more time and money on gambling than intended
- Chasing losses by gambling more to recover money
- Hiding gambling activities from family, friends, or partners
- Experiencing anxiety, stress, or mood swings related to gambling
- Neglecting work, school, family, or social responsibilities due to gambling
- Borrowing money or using credit to fund gambling
- Feeling irritable or restless when attempting to cut down or stop
- Lying about the amount of time or money spent gambling
- Using gambling to escape problems, stress, or negative emotions
- Failed attempts to reduce or control gambling
If you identify with any of these signs, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
Parimatch provides tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, monthly)
- Loss Limits: Establish a maximum loss threshold to prevent excessive wagering
- Reality Checks: Receive periodic reminders about your gaming session duration and spending
- Time-Out: Take a break from your account for a set period (temporary self-exclusion)
- Self-Exclusion: Permanently close your account and exclude yourself from gaming for an extended period
- Account History: Review detailed records of your deposits, withdrawals, and wagers
We encourage you to use these tools proactively. Contact our support team for assistance in activating any of these features.
Support Organizations & Helplines
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organizations:
For India:
- All India Gaming Federation (AIGF) — Advocacy and responsible gaming guidelines for India
- State-specific helplines: Contact your state's consumer protection authority or health department for local resources
International Resources:
- GamCare (UK) — Free counseling and support for problem gamblers
www.gamcare.org.uk - GamStop (UK) — National self-exclusion scheme
www.gamstop.co.uk - Gambling Help Online (Australia) — Free online counseling and resources
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada) — Research, education, and support services
www.responsiblegambling.org - National Council on Problem Gambling (USA) — 24/7 helpline: 1-800-522-4700
www.ncpgambling.org - Bundeszentrale für gesundheitliche Aufklärung (Germany) — Health education and support
Phone: +49 228 99641-0
Important: All of these organizations offer confidential, non-judgmental support. Seeking help is a sign of strength, not weakness.
If You Need Help
If you are experiencing difficulties with gambling or suspect you may have a problem, please take action immediately:
- Stop gambling and step away
- Contact one of the support organizations listed above
- Reach out to a trusted friend, family member, or mental health professional
- Contact Parimatch support to activate self-exclusion or account restrictions
Recovery is possible. Thousands of people have successfully overcome problem gambling with professional support. You are not alone, and help is available 24/7.
Contact Parimatch Support: Available to assist with responsible gaming tools and account management.
This responsible gaming information is provided for your protection and well-being. By using Parimatch, you acknowledge that you are of legal age, understand the risks of gambling, and commit to gaming responsibly.